Core Skills and Abilities
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Wellbeing & Compassionate Culture
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Key Drivers of Retention
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Program Evaluation
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Outcome measures
In our experience, the most reliable outcome measures come from participant feedback and self-assessment, which we capture through a simple, robust and anonymous framework, via an end of program questionnaire on MS Teams.
Participants self-assess their abilities and practices across 10 main dimensions, rating (from 1 - 4) whether it deteriorated (1), stayed the same, improved or significantly improved (4). The second part of the quantitative assessment covers specific participant feedback on the program, its relevance to them in their professional and personal lives, and their desire to recommend the program to colleagues. This program evaluation is assessed with statements on the program's value, relevance, experience, and impact, where participants rate from 1 (completely disagree) to 5 (completely agree).
Alongside the questionnaire, we capture all the standard metrics used in our programs, including detailed attendance and completion rates. We ask all participants for their consent to share their anonymised feedback.